I was able to get in and service done at a reasonable time and the service department was packed but my wait time was very short thank you service department for your fast service you see again on my next oil change
Had a tire blow on the highway, Chevrolet roadside assistance got to me in 35 mins and put the doughnut tire on. Next morning I drove to Andy Mohr Chevy here in Plainfield IN with no appointment. They got me right in and about 40 minutes later I was driving out with a new original equipment tire at a reasonable price. Courtesy and professional always. I bought new here at Andy Mohr Chevrolet in Plainfield and always return with all my Chevys needs. They know what they're doing and treat you like they actually care which you don't get at alot of other places.
my battery was dead had it jumped and drove to dealership a young lady by the name of Ashley took care of me -I had been having a bad day and she made it much better she took good care of me and called as soon as car was ready..
The oil change process was fine, but the wheel rotation hasn't gone so well. I picked up my truck Thursday December 13th and Friday the 14th realized that one of my locking lug nutts is missing and replaced with a regular lug nutt. My paperwork made no mention of this and I've been calling Ashley in service ever since then and haven't received a call YET. I called today and had to leave a message today for Gary Griffy and still no return call. My truck also us making a noise that I know is the fuel pump. According to service, this is common BUT this noise wasn't there when I first bought the truck.
When reccimending Andy Mohr I will tell my friends and family that they must always hang on to their keys. Never pass them over to the salesman should they decide to just get up and walk out on a sales pitch. I will tell friends and family to read those papers they write their quotes on because when the salesmen get up to bring their boss to the table to make a better deal they have also changed the paper on the car from the LT you drove to an LS you didn’t drive in order to give you that fantastic price you want. I will tell my friends and family salesmen have wives and children to feed and are not interested if you have a limited income. They want to sell you a car. You have better luck shopping on a Sunday for what you like then do your research online before you come to the table with a salesman. You do the talking. You make him come to your price or you walk. Because you e done your research and kept your keys. No more bait and switch.